Shipping Policy

This Shipping Policy applies to all orders placed with Venolure within the United States. By placing an order, you agree to the terms outlined below.

Shipping Locations

We currently ship to the following location:

  • United States

Shipping Costs

We offer free shipping on all orders within the United States. No minimum purchase is required.

Location Shipping Cost
United States Free

Processing & Delivery Times

  • Order Cut-Off Time: 12:00 AM (EST). Orders placed after this time will be processed the next business day.
  • Processing Time: 1–5 business days (Monday–Friday, excluding holidays)
  • Shipping Carriers: Trusted logistics partners such as USPS, UPS, or similar providers
  • Transit Time: 7–9 business days (Monday–Friday)
  • Total Estimated Delivery Time: 8–14 business days from the shipping date

Estimated Delivery Time

Location Transit Time
United States 7 to 9 business days

Please note: Delivery times are estimates and may vary due to carrier delays, high demand, or other external factors beyond our control.

Shipping Approach

To optimize efficiency and reduce unnecessary inventory, we operate a demand-based fulfillment process. This allows us to offer a wider product selection while maintaining competitive pricing. In rare cases, processing times may vary slightly. If delays occur, we will keep you informed.

Taxes & Fees

For orders within the United States, applicable sales tax may be calculated at checkout based on your location. No unexpected charges will be added after your purchase.

Shipping Confirmation & Tracking

Once your order has been shipped, you will receive a confirmation email with your tracking number. Please allow several hours for tracking information to update after dispatch.

You can track your order at any time using your order number and email address via our Track Your Order page.

Delivery Issues, Loss or Damage

If your shipment is lost or arrives damaged, please contact our customer support team as soon as possible. Depending on the situation, we will offer a replacement or a refund.

For damaged items, we may request photos to assist with a faster resolution.

Customer Support

Email: info@venolure.com

Business Hours (EST):

  • Monday – Friday: 9:00 AM – 5:00 PM
  • Saturday: 9:00 AM – 1:00 PM
  • Sunday: Closed

If you have any questions about shipping, delivery, or tracking, our support team is always here to help.