Statement on the Collection of Personal Data – Venolure
This Personal Information Collection Statement ("PICS") is intended to inform you in accordance with applicable data protection laws (General Data Protection Regulation – GDPR):
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for what purposes your personal data is collected and processed when collected in connection with your use of this website ("Website") or your purchase of products through this website ("Products");
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to whom your personal data may be disclosed; and
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to whom you may direct requests for access or correction of your data.
We may update this PICS by making changes on this page. Please check this page regularly to stay informed about any updates.
1. User Data
1.1 "We", "us", and "our" refer to the data controller.
2. Data Subjects
This PICS applies to personal data of ("you" or "your"):
(a) Visitors – individuals who visit our website;
(b) Users – individuals who purchase, request, or receive products;
(c) Contacts – individuals who contact us via the website, email, or other means.
3. Data We Collect
3.1 We may collect, store, process, transfer, and use the following types of personal data:
(a) From visitors:
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IP address or other unique device identifiers
(b) From users:
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Username
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Account password
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Full name*
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Email address*
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Billing address*
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Shipping address*
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Payment information*
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Phone number
(c) From contacts:
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Full name*
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Email address*
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Any other personal data you voluntarily provide
(* Required information)
3.2 If you do not provide the required personal data, we may not be able to grant you access to our website, deliver products, or respond to your communication.
4. Purpose and Use
4.1 We may collect, store, process, transfer, and use your personal data for the following purposes:
(a) To provide our products, such as:
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Managing and processing your orders
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Creating and updating your registered account if created on our website
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Processing and facilitating billing and payment for your orders
(b) Monitoring and analyzing website usage and creating aggregate statistics
(c) Personalizing your website experience to understand preferences and behavior
(d) Improving our website and products based on feedback and analysis
(e) Research and development, including testing, analytics, and machine learning
(f) Customer support to effectively address service requests and issues
(g) Non-marketing communications related to your orders (e.g., confirmations, delivery updates)
(h) Technical and project-specific requirements
(i) Ensuring the security and integrity of personal data collected
(j) Fraud prevention
(k) Legal proceedings or regulatory obligations
(l) Direct marketing, but only with your consent
(m) Other purposes directly related to the above
5. Data Disclosure
5.1 We may share your personal data with the following parties:
(a) Our employees and representatives
(b) Our affiliated companies and their employees
(c) IT service providers managing the website and processing orders
(d) Payment processors such as PayPal Holdings Inc.
(e) Suppliers for the purpose of delivery
(f) Other service providers and data processors, such as:
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Administrative service providers
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IT and software vendors
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Data processing services
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Cloud service providers
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Credit agencies
(g) Our insurers and banks
(h) Our legal, financial, and accounting advisors
(i) Other companies or authorities, if required by law
6. Cookies
6.1 Our Cookie Policy is part of this Privacy Policy.
6.2 Cookies are used to enhance the functionality and efficiency of the website by remembering you and storing key information.
6.3 By continuing to use our website, you consent to the use of cookies.
7. Data Retention
7.1 We retain your personal data for as long as necessary to fulfill the purposes for which it was collected.
8. Access and Correction
8.1 You have the right to request a copy of your personal data and to correct any inaccuracies.
9. Direct Marketing
9.1 We may use your personal data to directly offer you our products, but only with your explicit consent.
9.2 You may withdraw your consent to direct marketing at any time by sending us an email with the subject “Unsubscribe”.