Payment & Billing Information

This Payment & Billing Information policy explains how payments are processed for orders placed with Venolure within the United States.

1. Accepted Payment Methods

To provide a secure and convenient checkout experience, we accept the following payment methods:

  • Visa
  • Mastercard
  • Maestro
  • American Express
  • PayPal

2. Payment Processing

  • Payment is required at the time of purchase.
  • Orders are processed and shipped only after payment has been successfully completed.
  • If a payment fails, is declined, or is canceled, the order will not be processed. In such cases, please place your order again using the same or an alternative payment method.

3. Pricing & Currency

All prices for orders within the United States are displayed in U.S. Dollars (USD).

Location Currency
United States U.S. Dollar (USD $)

Additional terms:

  • The currency shown at checkout is final and applies to your order.
  • Applicable taxes may be calculated at checkout depending on your shipping address and local regulations.
  • Prices may be updated at any time, but changes will not affect orders that have already been completed.

4. Taxes

For orders shipped within the United States, applicable sales tax may be charged at checkout based on the destination state and local tax requirements.

5. Secure Payment Processing

  • We use industry-standard SSL encryption and trusted payment providers to help protect your payment information during checkout.
  • Your card or payment details are not stored by us.

6. Refunds & Chargebacks

  • Refunds are handled in accordance with our Return & Refund Policy.
  • Approved refunds are issued to the original payment method used for the purchase.
  • If you experience a problem with your order, we kindly ask that you contact our customer support team first before opening a chargeback, so we can work toward a solution as quickly as possible.

7. Invoices

If you need an invoice for your order, please contact us by email at info@venolure.com and we will be happy to assist you.

8. Fraud Prevention

To protect our customers and our business, we reserve the right to review, hold, or cancel any order if suspicious, fraudulent, or unauthorized activity is detected.

9. Customer Support

If you have any questions about payments, billing, or invoices, our support team is here to help.